Newsletter - Your Online Presence
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Client Newsletter - Value for Money
Our annual fee rate survey closed last week and after analysing the responses - which came from well over 1500 consultants across all specialisms and all areas of the UK- there's good news for clients. Rates on average were 8% down during 2009 compared to 2008, although some specialisms such as Change Management and Coaching held up much better than others.
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Newsletter - Things are looking up
The response to our fee survey this year has been fantastic, so thanks to all of you who participated or passed the survey on to your contacts. As well as our own database, the survey was sent out by a number of our partners, reaching well over 40,000 consultants and freelancers in total, making this the most comprehensive survey we've done.
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Demonstrating Quality
I've always been impressed by the depth and variety of experience that so many Skillfair members have, and that's been reflected in the testimonials, references and other information they've provided for quality checking purposes. We've now added a new feature to the system that allows members to display their key memberships and accreditations alongside the quality rating - so clients can see immediately who is 'Prince Qualified' or a 'Chartered Marketer' for example.
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Client Newsletter - Cutting out the jargon
Over the last few weeks I've been suggesting to consultants that they need to take a long, hard look at the language they use when responding to clients, and try to cut out some of the unnecessary jargon. While using the right words for a particular skill or method is important the question of whether someone is a 'coach' or a 'mentor' seems to cloud the issue of whether they're the right person for a particular project.
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