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Project Details

Project Details

Title 62860 Telecare Monitoring System OJEU 
Summary

The organisation is seeking to upgrade its existing telecare monitoring system to achieve the following outcomes:


— Alignment with a telephony and data centre infrastructure requirements as they relocate their office in 2018;


— Providing modern ways of working in line with current industry standards with a greater level of automation for agents and support team;


— It future proofs the service to enable the service to expand to provide services to 3rd parties.


The contract duration is for 3 years with the option to extend for a further 2 by 1 year periods (maximum contract length of 5 years), with an agile road map of development delivering ongoing enhancements to the system.


Time limit for receipt of tenders or requests to participate Date: 04/07/2017

Region London
Start Date 01 August 2017
End Date 01 August 2020
Last Date for Contact 04 July 2017
Date Posted 19 June 2017
Skills Required Application design, Programming, Software Development, Software Maintenance, Software Support, System Design, Application Implementation, Application Service Provision, Archive and Backup, Business continuity, Business Systems, Cloud Infrastructure, Cloud SaaS, Co-Location, Desktop support, Disaster recovery, Hardware Supply, Hardware Support, Installation, IT Service Management, Network Design, Network Management, Network Support, Security, Security Design, Security Systems, System administration, Technical Architecture, IT Service Management, IT Solutions, IT Support, IT Support, IT, Digital & Online Business, Communications, Data Communications, Telecommunications, Telephony, Voice Communications, Wireless Comms, Telecomms Planning, Telecommunications, Satellites, Telecommunications, Telecommunications, Telephone Systems