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Project Details

Project Details

Title 64216 Service Desk Software Client Website 
Summary

The Service Desk provides an IT support service to internal and external customers (approximately 500 users) and wishes to procure a new/replacement Service Desk support solution/suite to support the logging and escalation of incidents and requests for services.


Closing date 19 September 2017


 

Region Eastern England
Start Date 01 November 2017
End Date 31 October 2020
Last Date for Contact 19 September 2017
Date Posted 06 September 2017
Skills Required Application design, Programming, Software Development, Software Maintenance, Software Support, System Design, Application Implementation, Application Service Provision, Archive and Backup, Business continuity, Business Systems, Cloud Infrastructure, Cloud SaaS, Co-Location, Desktop support, Disaster recovery, Document Management, Hardware Supply, Hardware Support, Installation, IT Service Management, Network Design, Network Management, Network Support, Security, Security Design, Security Systems, System administration, Technical Architecture, IT Service Management, IT Solutions, IT Support, IT Support, IT, Digital & Online Business